FAQS

Mr.Yummy Provided faqs :

 Is there a minimum order value?

We have no minimum order value and you can order for any amount from single restaurant per order.

 What should I do if the food received is not what I requested?

Quick, double check the confirmation email! If there is a difference between what’s on the email and what you received, please call the support centre straight away to let them know. Of course, our team are also always happy to help you out if you’re not able to resolve this directly with the Delivery Execute, get in touch with us via our live chat and we can help too!

 What can I do if I am not happy with the food quality?

Have a quick look at the email we sent containing your order details and make sure it's correct. If there is a difference please give the Delivery Executive a call and see how they can fix up the mistake. Or get in touch via our live chat and we can help too!

 Do you charge for delivery?

Yes. Delivery fee varies from area to area and distance charge also might apply while choosing long distance restaurant from your current location to order your food. As we are in the initial stage, this helps to us serve you better.

 What can I do if my order was cancelled after I paid?

Rejection is never great, so we work really hard with our restaurants to get as many orders accepted as possible. Sometimes a rejected order may look like payment has gone through, but don’t worry, it was voided and is simply pending with your bank. This may take 1-5 business days so it's best to give the bank a call if you have any questions.

 How can I cancel my order?

We understand sometimes things don’t go to plan, and you might need to cancel an order. We can cancel an order if the restaurant hasn’t started cooking it yet. If the restaurant has started to cook your food there is a small chance they might still be in a position to cancel your order, so best to call support centre and find out.

 Did not receive OTP?

It might be network provider problem. If not, please share the details via support@misteryummy.in

 I want an invoice for my order?

Please contact with Email.We will respond within 24-48 hrs.

 I want to partner my restaurant with Mr.Yummy?

Please contact with Email.

 I have a sponsorship proposal for Mr.Yummy?

Please contact with Email.We will respond within 24-48 hrs.

 Deactivate my account?

Please write to us at support@misteryummy.in in the event that you want to deactivate your account.